Does this cover the full CCNA 200-301 blueprint?

Yes. Every domain of the official Cisco CCNA 200-301 blueprint: Network Fundamentals (20%), Network Access (20%), IP Connectivity (25%), IP Services (10%), Security Fundamentals (15%), and Automation & Programmability (10%). Each lesson maps to a blueprint topic so you always know what's left.

What's on the CCNA exam itself?

120 minutes, around 100 questions. Mix of multiple choice, drag-and-drop, and simulations. $300 USD at a Pearson VUE test center. You schedule and pay Cisco directly. We don't sell the exam, we get you ready for it.

What's included in the free plan vs paid?

Free: a few lessons, a few labs, and the first practice exam. Enough to know if the platform clicks for you. Premium: every certification path, every lab, every practice exam, and the certificate.

How long does the CCNA path take?

8 to 14 weeks at one hour a day. From scratch, plan 4 to 6 months. Go at your pace, your progress is always saved.

Can I practice on mobile?

Lessons, quizzes, and practice exams: yes, anywhere. Hands-on CLI labs: better on desktop.

How is this different from the OCG, Boson, or Packet Tracer?

OCG is a textbook. Boson is a question bank. Packet Tracer is a simulator. Each solves one piece. We bundle structured lessons, hands-on labs in a real CLI, spaced quizzes, and full-length exams into one CCNA path. No stitching three tools together.

Do I get a certificate?

When you finish the path, you get a PingMyNetwork completion certificate to put on LinkedIn. To be clear: this is not the official Cisco CCNA. That one you earn at Pearson VUE. Our path is built to get you there.

Is there a money-back guarantee?

30 days. Use everything: lessons, labs, exams. If it's not for you, email us, full refund, no friction.

From Helpdesk to Network Engineer

A story event, not a course.

From Helpdesk to Network Engineer is a 14-day interactive experience. You start as an IT support technician who knows nothing about networking.

You'll live the entire climb: your first resolved tickets, passing your CCNA, moving to the NOC, and earning the Network Engineer title.

One episode per day

A new episode unlocks daily. Each episode includes:

A chapter of the story
One core networking concept explained
A guided exercise (20 to 30 minutes)

Missed a day? Episodes stay unlocked—catch up whenever you want.

Progressive difficulty

Day 1 to 7: Master the essentials every helpdesk technician should know.
Day 8 to 14: Dive into real-world CCNA and ENCOR troubleshooting scenarios, broken down step by step.

Earn your certificate

Complete all 14 episodes to unlock your From Helpdesk to Network Engineer certificate of completion, ready to share on LinkedIn.

Frequently Asked Questions

From Helpdesk to Network Engineer

One episode per day

Progressive difficulty

Earn your certificate

Module 1Stuck at the Helpdesk

Module 2Welcome to the NOC

Module 3Becoming the Engineer

Frequently Asked Questions