Privacy Policy

1. Introduction

At Ping My Network, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

• Personal Information: Name, email, and payment details when you purchase a service.
• Usage Data: Information about how you interact with our website (e.g., pages visited, time spent).
• Cookies & Tracking: We use cookies to enhance user experience and improve our services.

3. How We Use Your Information

We use the collected data to:

• Process transactions securely.
• Provide customer support and improve services.
• Analyze website performance and enhance user experience.
• Comply with legal requirements.

4. Data Sharing & Security

We do not sell or rent your personal data. However, we may share it with trusted third-party service providers for payment processing, fraud prevention, analytics and improve our services. Including:

• Google Analytics: Tracks website traffic and behavior.
• Mixpanel: Collects usage data to help us improve user experience. We do not use cookies with Mixpanel; data is sent server-side.
• Microsoft Clarity: Provides heatmaps and session recordings to understand how users interact with our website.
• Brevo: Takes care of email and marketing communications, only if you opt in.

5. Your Rights

You have the right to access, update, or delete your personal data. To make a request, please contact us at:

Email: contact@pingmynetwork.com

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: contact@pingmynetwork.com